Your Personal Assistant
for Travelers & Expats in Korea

Real-Time Help for Your Online & Local Needs in Korea

Tell us what's going on
WhatsApp LINE KakaoTalk Email

Beyond AI

How it works

What AI and Google can't — book, call, pay, pick up.Remote, on-site, or both.

01

Message us

Tell us what's going on. WhatsApp, LINE, KakaoTalk, or email.

02

Right plan

We suggest the plan that fits — online, on-site, or both.

03

Pay to start

Pick the plan. Service starts right away.

04

We get it done

Book, call, pay, pick up.Orders, deliveries, errands.We handle it and keep you posted.

A real conversation

From the KTX ticket to relocation — one chat.

Multilingual · Online & On-Site

What can I do for you?

Your local assistant, online and in person. Doing what AI and Google can't — booking, calling, paying, picking up.

Message us in your language

English中文Русский+ your language

No Markups Quote First Real People

Online · Remote

What we handle from here

Online

01 — Tickets

Tickets & Entertainment

Concerts, sports, movies, KTX, family experiences — booked through Korean platforms.

  • Can you get me 2 tickets to the BTS concert in Seoul?
  • Can you get me 4 baseball tickets for this Saturday's game?
  • Could you book me 2 movie tickets for Saturday night?
  • Could you help me buy tickets from Ticketbay?
  • I'd like to take my kids strawberry picking. Could you find a farm and book a slot?
  • Could you book me a KTX to Seoul this Friday?
Online

02 — Reservations

Reservations

Tables, classes, lessons — arranged so you can focus on the experience.

  • Can you find a Korean BBQ place where locals go and book a table for 4 on Friday at 7?
  • I want to get a perm. Could you book me a hair salon appointment?
  • Please schedule a vet check-up for my dog this weekend.
  • I'd like to take a K-beauty makeup class on Thursday afternoon.
  • I want to try surfing this weekend. Could you book a lesson for me?
  • I'd like to try a Korean body scrub at a sauna. Could you book me?
Online

03 — Shopping

Shopping & Delivery

Korean apps, photocard hunts, returns, souvenirs — anything that needs a Korean phone number.

  • Can you help me pay for an order on Coupang?
  • Could you help me return a package I received from Coupang?
  • Could you help me get a sold-out K-pop photocard on Karrot or Bunjang?
  • Could you book a courier to pick up my package by 3 PM today?
  • Could you order me some souvenirs from the National Museum gift shop?
  • Could you order Korean food delivery for me?
Online + On-site

04 — Medical

Medical & Health

Find the right clinic, book the appointment, follow up on the paperwork.

  • I have a sharp pain in my lower back. Could you find a good specialist for me?
  • I need an eye exam. Could you find a good eye doctor and book an appointment?
  • I forgot my blood pressure medication. Can you find a clinic where I can get a prescription today?
  • I'm not sure how to take this medicine. Could you explain how much to take and when?
  • Can you request the medical records and receipts I need for my insurance claim?
  • Could you call the clinic ahead and check what documents I need to bring?
Online + On-site

05 — Travel & Admin

Travel & Admin

Cars, utilities, banking, government calls — handled by phone.

  • Could you book a car service to the airport at 5 AM?
  • Please set up gas, electricity, and internet at my new place.
  • Could you find me a good moving company and get me a quote?
  • I had a car accident. Could you help me deal with the police and insurance company?
  • Can you call the immigration center and check what I need for my ARC renewal?
  • My Shinhan app is locked. Can you call their customer service and explain my situation in Korean?
Online + On-site

06 — Home

Home & Housing

Repairs, cleaners, movers, house hunting, lease reviews.

  • My washing machine isn't working. Could you book a home visit from the service center?
  • I'd like a weekly housekeeper. Could you find me someone good?
  • I have a dog — can you help me find a pet-friendly apartment near Haeundae?
  • Can you go through this lease before I sign?
  • Could you call agencies and shortlist a few pet-friendly places near Centum?
  • I just signed my lease — what do I need to do now to protect my deposit?

Custom Request · In-Person

Sometimes, you need someone there.

When a call isn't enough — we show up. Quoted per visit, scheduled at your convenience.

TB
The Busaner Expat Concierge 채팅
메시지 입력 / Type a message

From house hunting to moving day — one concierge, full follow-through.

Where we go

Common on-site visits

Relocation & house hunting
Lease review & contract negotiation
Move-in & move-out inspections
Hospital visits & accompaniment
Visa & immigration support
Banking & account help
Tax filing & accountant coordination
Business registration & licensing
Vehicle purchase, inspection & repair
School registration & admissions
After-school tutoring & sports lessons
Corporate & government events
Conferences, delegations, official visits, openings
For Business Corporate Services

Not on the list? Just ask. If it's legal and doable in Korea, we'll find a way.

The Busaner

The Busaner supports your Korea trip and life — with online and on-site assistance.

What Google and AI can't do.
We get it done.

See our services and pricing
No Markups Quote First Real People